Contact us
Contact TranspoShip
Got a question? Our team is here to listen and to guide you from your first shipment onwards.
Write to us
Visit us
A - 51, FIEE Complex, Okhla Phase - II,
New Delhi - 110020
Send a message
We usually reply within one business day
Tell us a little about what you need and the right person will get back to you.
- Sales and onboarding questions
- Help with an existing shipment
- Partnerships and integrations
Three levels, so nothing gets stuck
Start at level 1. If a query is not resolved, move it up.
Callback Request
Ask for a callback from the Support section of the TranspoShip platform. Our team responds quickly to first-line queries.
Expected response: within 5 business days
RK
Delhi OfficerRahul Kumarsupport@transpoship.com
Support Ticket
For issues that need a closer look, raise a ticket from the Support section. It lets the team investigate properly and come back with a resolution.
Expected response: within 3 business days
Email Escalation
Urgent or unresolved concerns can be escalated by email. They are prioritised and handled by our senior support team.
Expected response: within 3 business days
AS
Escalation ManagerAmit Singhescalation@transpoship.com
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